Strengthening Design Operations
Accessibility Audits • WCAG-Compliant Templates • Design Frameworks • Knowledge Sharing • Stakeholder Communication
2022 – Present
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Growth Opportunity
The team needed to elevate design consistency and accessibility while improving communication with stakeholders and executives. Challenges included:
- Ensuring access to accessibility evaluation tools and deliverables.
- Fostering a culture of design maturity and knowledge sharing.
I authored internal blogs on systems thinking, information architecture, and storyboarding, building design literacy and fostering a culture of shared learning.
I conducted accessibility audits and developed WCAG-compliant templates, embedding accessibility into standardized deliverables and establishing a repeatable framework for the team.
Solutions
Improving Accessibility and Standards
Sharing Knowledge and Strengthening Culture
Personal Reflection
This work reinforced that strong design operations are as much about systems, communication, and culture as they are about screens. By introducing frameworks, templates, and knowledge-sharing practices, I helped elevate design maturity, improve accessibility, and foster alignment across the organization.
Results
- Standardized design practices through templates and frameworks, improving efficiency and consistency.
- Enhanced accessibility evaluation process across client-facing projects.
- Strengthened design culture by sharing knowledge and codifying best practices across teams.
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