Web-Based Request Form
Information Architecture • User Flows • Prototyping • Design Systems • Developer Collaboration • Launch Documentation
Nov 2023 – Jul 2024
< Return to Case Studies
Growth Opportunity
The project required designing an efficient tool that could be adopted smoothly by users while remaining maintainable by internal teams. Challenges included:
- Ensuring usability in a regulated environment.
- Balancing design vision with engineering feasibility.
- Creating reusable components to support future projects.
- Strengthening collaboration between design, product, and engineering teams.
Supporting Launch and Iteration
The reusable design library ensured consistency across components and allowed the system to scale for future tools.
I led the design of the request form from start to finish, creating IA, mapping user flows, iterating prototypes, and developing a reusable design library.
I partnered closely with developers and stakeholders to ensure design decisions balanced usability and feasibility. This collaboration enabled smoother implementation and higher adoption rates.
I provided launch documentation and facilitated iterative improvements, ensuring the tool met user needs and internal requirements post-launch.
Solutions
Owning End-to-End Design
Collaborating with Stakeholders and Dev
Creating Scalable Design Assets
Personal Reflection
This project reinforced how critical it is to balance usability, feasibility, and compliance. By owning both the design and scalable components, I delivered a tool that supported users, developers, and the organization while strengthening cross-functional collaboration.
Results
- Improved request processing efficiency through a streamlined, user-friendly interface.
- Reusable design assets established for future projects, ensuring consistency and scalability.
- Stronger team collaboration across design, product, and engineering.
You can embed an email signup form here by pasting the code for one in a blank "embed" box.
subscribe for tips